Evan Vitale is a Certified Public Accountant and an expert business consultant. In this article, Evan Vitale focuses on shedding some light on the significance of technology in a business.
The Significance of Technology in Business by Evan Vitale:
Business and Technology: How to manage technological changes in your business?
In the 21st century, significant changes in the workplace are the result of new and advanced technology. In recent years, it seems that technological advancements and improvements are being introduced every week. It is expected that this trend will continue. In order to gain a competitive advantage, small business owners implement these technological changes within their business entity. By implementing such technologies, it helps businesses reduce costs as they are able to automate some back-office functions; such as such as record keeping, accounting and payroll.
Functions and impact of technology on business activities:
Technology increases an employee’s productivity by making available suitable resources of information; this in turn reduces the amount of human labor needed because the business is able to gain various efficiency through technology. Functions such as Email, SMS, websites and other various digital marketing platforms to help business owners reach customers easily.
As a result of technological changes and advancement, a successful business needs to be managing these changes before it becomes a challenge to the future of the business. If you fail to manage such changes, then your business might be disturbed or ultimately fail.
Now the question is how to manage such changes before it becomes a challenge for you. Therefore, we built a very simple set of steps that a business owner is able to take.
Step 1: Establish change management
Establish a change management program as a part of your organization’s culture so your staff members are ready to take action when needed.
Step 2: Provide knowledge and training
Provide your staff with the knowledge and training they need to be proactive and enable them to react appropriately. Conduct regular training sessions to keep staff up-to-date on product knowledge and servicing.
Step 3: Review business plans and alignment
Review your business plan to ensure that the changes adhere to your company’s missions and goals. Take steps to align the changes to your established business plan and strategy.
Step 4: Introduce new methods
Introduce new or newly-changed methods and avoid reverting back to the old way of doing things.
Step 5: Be positive with commitments
Be positive with the implementation of change. Assure the staff that the changes are for the benefit of the entire company.
Step 6: Create a suggestion box
Create a forum or a suggestion box. Take note of failing aspects and identify strategies to improve those areas.